Bests & Worsts Reviews from Amazon

Update: Rexing sent me a replacement cam that works perfectly. No issues to report and Rexing customer service was top notch in all aspects. -————— I bought the Rexing V1 maybe 5 months ago but only recently installed it within the last 2 months or so. I like all the features that everyone is probably familiar with. And I really have nothing to add in that department. When it works — it works well. But when it doesn't work... Then we have a problem. I need this to work all the time without fail. Unfortunately however, this camera has taken to just randomly turning off without warning or any alert at all. Since I have this camera mounted behind my rear view mirror and I keep the monitor off — I can't see or hear when it randomly shuts off. Case in point yesterday evening. I watched some road-rage happening in front of me with some crazy drivers. I immediately reached up to lock the video in the event the road-rage escalated into a collision. It didn't. But after I got home, I went to check the footage anyway and wouldn't you know it, the camera had shutoff 2 hours before (according to the last video) and missed everything. I looked at the last video taken and it showed me driving down the road normally and making a right turn...then the video starts to get a bit screwy and promptly goes black. No apparent rhyme or reason either. It's also hardwired into the truck and it was done properly and professionally. So not loose wiring. I guess I'll see if there is a firmware issue or update, but I'm really feeling like there is a physical cause inside the unit. Despite liking this camera, I can't give it a positive review at this time until I can figure out if this is a correctable problem or not. A dash camera that turns off randomly and doesn't turn back on is not going to work well when there is an accident. I would have felt really dumb if I told a peace officer that I have dash-cam video, and then find out my camera wasn't even turned on. I'll update this review when I learn more.