Bests & Worsts Reviews from Amazon

I just took my slider out of the package 3 days ago to do some free motion quilting and this is what I ran into. As I slipped it into the bed of my machine it adhered at an angle, therefore it had to be lifted and reposition and as I lifted the mat my machine needle tore through it. I was so upset since I didn't even get to use the mat yet and now I have a rip in it. As u know the large mat that I bought is not cheap. The mat works great, material slides very nicely while sewing. I just wished they instructed you to remove the needle from your machine before putting your mat in place. I hope to save all of you who are thinking about buying one the mistake I made. Don't hesitate about buying one, but be very careful putting the mat into position. I contacted the company and they are going to replace my slider. In fairness to the company the owner asked me if I removed my foot on the machine during installation. I do remember doing so since there wasn't much room to work and in doing so I exposed the needle. If I left the foot on, the pressure foot would have protected the needle from damaging the slider. You must leave the pressure foot on or take pressure foot and needle off before placing the slider on bed of machine. Would not hesitate to purchase from this company. Great customer service.