Bests & Worsts Reviews from Amazon

I purchased this back in Oct 2015 and have had no major issues with it so far. Not sure if things have changed since I bought this, but mine came with the dust-away floor, crevice tool, dusting brush, and pet power brush attachments. The photos on Amazon show a "Hard Floor Hero" attachment, which is new to me. My hard floor attachment is the dust-away floor attachment that comes with microfiber pads. It's basically a Swiffer + vacuum in one, which makes it awesome. Initially, I didn't use the dust-away attachment for my hard floors since it was a pain to hold the portable lift-away component in one hand and use the other hand to do the physical vacuuming. That said, I initially used both a Swiffer and the Shark's motorized floor brush (bare floor setting) to clean my hard floors, which was double work. I came up with an idea to grab an old backpack and use it to hold the lift-away component so I could have more mobility. To avoid the vacuum from overheating in the backpack, I cut a hole in it so that it could vent out the filtered air. Ok, I have to say this is a very crude and not the prettiest setup, but since doing it, vacuuming hard floors has become 100% more efficient for me. I actually have fun Ghostbustering all the dust and pet hair off the hardwood floors. The dust-away attachment is now my most used attachment since my house is about 70% hard floor (tile and hardwood). My second most used attachment is the motorized floor brush (traditional vacuum) for my carpets. The suction when using the floor brush is really strong. I don't notice the strong suction so much on my carpeted floors, but on my Ikea floor rugs, it's super noticeable. In fact, it sucks so hard on the rug that I have to put quite a bit of force to push it through. It’s like getting a good chest workout when working the vacuum over my Ikea floor rugs. I use the other two attachments occasionally. The crevice and dusting brush are pretty useful to pickup my beard trimmings off the bathtub floor (I don't like washing all that stuff down the drain). Of course the dusting brush is good for other surfaces like window sills, but admittedly, I don't dust my window sills that often... After adding my crude Ghostbuster accessory, sucking up spider webs from the garage ceiling is practically effortless with the crevice tool. Lastly, I LOVE how this vacuum is bagless. I actually enjoy watching the dust cup fill up with fur, hair, dust, etc... each time I'm done vacuuming. It shows me that the Shark Navigator is doing it's job keeping my house clean. I didn't get to enjoy that fun with traditional vacuums with dust bags. The dust cup is also super easy to empty out and has a great design. Kudos to Shark for designing the dust cup so that it can be emptied from either the top or the bottom of it. So far, I've only cleaned and rinsed out the foam filter about 3 times. I haven't cleaned out the felt filter yet (I didn't realize that it was removable and washable until just recently). Despite that, I haven't notice a decrease in suction power, but admittedly I don't vacuum that often (maybe once a month). In the end, I love this vacuum especially after I'm able to carry it on my back.