Bests & Worsts Reviews from Amazon

I've had my Chilipad Cube (v1.1) since 2014. The pump finally went bad in it and I decided to upgrade to Ooler. Lots of differences and overall it's a huge upgrade. - Ooler has three fan speed settings (silent, normal, boost). It will cool/heat faster with the higher fan speed settings. It's also possible that it may not be able to reach the lower/higher temperatures you desire using the lower fan speeds, but I haven't had an issue with that. I typically run mine in normal speed and it's noticably more quiet than the old Chilipad Cube. I would say the Chilipad (which only has one fan speed) is about as loud as the Ooler on "boost" (the highest fan speed). - Ooler has a much larger water reservoir. The water reservoirs are not sealed in either the Ooler or Chilipad. I was typically adding water to the Chilipad about every 3 days, which was a pain. I've gone two weeks and haven't had to add water to Ooler yet. - No noticable bacterial growth in Ooler water tank. Apparently due to the integrated UV light. Chilipad you had to add hydrogen peroxide every so often and even then I would see some junk collecting in the Chilipad water tank from time to time. - Ooler does not seem to get quite a cold as the Chilipad. The Chilipad would freeze me out if I set it on the lowest setting. I don't find the Ooler does that. The hose connecting the Ooler unit to the mattress pad is significantly longer than the Chilipad (probably 4x as long at least). It is nice you have flexibility on where to place the unit, but I'm wondering how much heating/cooling is lost in that extended length of tube. I don't run Ooler at the coldest settings so it hasn't been an issue for me. - The Ooler app needs some work. It's been working better lately, but sometimes it just doesn't want to connect to the unit (it connects via Bluetooth). There is no remote (like Chilipad), you must use your phone (or set a schedule). You can also adjust the temperature on the Ooler control unit itself. When the app doesn't want to connect, it's a pain since a few settings are only controllable through the app (fan speed and schedules). The app is missing a few features. For example, you can set schedules to have it automatically turn on/off at certain times, also you can adjust the temperature along the way (say turn on at 10pm to 60 deg, then change to 70 deg at midnight, and then to 100 degs at 6am). You can't adjust the fan speed (silent, normal, boost) on the schedule, which would be nice. - Since Ooler connects via Bluetooth and not Wifi, there is no "cloud control" compatbility. It doesn't integrate with Alexa/Google Home, etc. You phone needs to be in bluetooth proximity to the Ooler unit to control it. That said, it has a lot more range than I would have expected. I am able to control Ooler from downstairs with the unit upstairs. - If you're new to Ooler/Chilipad, you pad needs to be covered by a blanket (insulation) to get cold or hot. Also you need to have it turned on and cooling/heating before you get into bed. I usually turn mine on one hour before I get into bed. Expect it will feel cold when you get in, but that feeling dissipates quickly, but fear not it is still working. It's made a big difference in mine and my significant other's sleep quality. A lot less tossing and turning and waking up in the middle of the night. This is confirmed by my Fitbit sleep tracker. Overall it's pricey, but worth it.