285
people found this helpful, as of 2023
ranked #92,499 most helpful
out of 571,544,897 reviews
★★★★☆
Caution!!!!
The unit came sooner than expected which was great. Box was intact with no damage to the unit. It`s really deep and can hold alot of food. I was rather taken aback by how deep it is. It`s a little noisy when the compressor kicks on. It really looks aesthetically pleasing the unit. So far so good, however i only had it a few days. I keep the dial on minimum settings due to how cold it gets and how well it maintains my venison nice and ice block cold. Now the problem.
NO WARRANTY information. This freezer chest came with no warranty card or warranty page in the owners manual. I called the third party seller who sold this to me on Amazon who was absolutely useless. I was left actually calling Koolatron corprate who told me the owners manual states their is a 90 day warranty. I was shocked to say the least. A 90 day warranty on an appliance... the customer service rep then promptly stated " That`s what the owners manual states but it`s warrantied for one year from date of purchase" well then i`m thinking why does the owners manual state 90 days ( mine doesn't have a warranty page) but when i called looking for one she tells me one year....
Pretty disconcerting to say the least. Needless to say i was not going to take her word for it and when i asked for something in writing she stated their wasn't anything beyond me keeping my Amazon receipt and owners manual. The same generic owners manual that doesn't even have the 90 day warranty page...
I haven't had this unit a week but am feeling pretty nervous based on how dodgy the company and seller are being about this. I NEVER bought an appliance with no warranty information. I will leave a follow up some time around October 2019 around the one year anniversary date.
Currently in my state venison is roughly $15 per pound ground wont be a happy man if i lose my ground and steaks.
12/6/19 Update: After a year and never turning the temperature higher than low I'm impressed.
This freezer started to form frost recently and i had defrost.
Really impressed and no problems so far. Still sad the warranty wasn't longer neither was there an option to purchase one separately.
After a year it still works and haven't had any problems so far.
November 2018 · Appliances · verified purchase
the product in question
Koolatron Compact Chest Freezer, 5.0 cu ft (155L), White, Manual Defrost Deep Freeze, Storage Basket, Space-Saving Flat Back, Stay-Open Lid, Front-Access Defrost Drain, for Apartment, Condo, Cottage
4.4★ · 1,085 ratings, as of 2023