Bests & Worsts Reviews from Amazon

I'm going to skip the part of how nice this item is to have. There are more than enough reviews that attest to that. This device will do its job, and do it very well. Just keep the following things in mind: 1. This is NOT a hot plate. If your coffee is cold when you use this, it will be lukewarm at best. It simply helps to maintain the beverage's temperature. BIG difference. 2. Watch out for those Buttons - They are 'touch-enabled,' so if you are not careful, you may graze your fingers over it and inadvertently either turn it on or turn it off. The former is the bigger problem because there IS NO AUTOMATIC SHUTOFF. You don't want to leave it unattended and left on. 3. No Beeps - Despite other reviews, mine does not beep when you touch any buttons, so I don't know if the later ones had this beeper thing removed. In any case, I don't have them. 4. IF YOU USE CREAM IN YOUR COFFEE - By all means, by a set of those stupid-looking, but absolutely essential rubber coffee mug covers [they look like umbrella tops]. If you don't and leave your cup unattended on the warmer, the cream will congeal and the coffee and mug will be gross in no time flat. Those covers keep the moisture in, as well as assist in keeping the coffee warm. You'll get some condensation drips each time you remove them, but a small price to pay. 5. I find it better to use the highest setting when the cup is full, and then work your way down as you consume your beverage. Else, you will go from a nice warm cup of coffee to a scalding one in no time. Hope all this helps. Buy this - you won't be disappointed.