Bests & Worsts Reviews from Amazon

I have read the reviews listed here and I will try to address some of the concerns. 1) The tea infuser as the directions DO indicate is used for loose tea. The directions on how to use the flowering tea are actually right on the box itself and I am unsure how someone could miss it. One must actually read the loose directions that come in the box to uderstand how to use the tea infuser for LOOSE tea which is in fact what a tea infuser is used for. This does not however seem like the best infuser but its a free addition so I wont complain. I actually like using this infuser to drain the pot for the last cup without getting all of the loose tea bits mixed in. 2) 40oz is 40oz. It makes about 5 cups of tea. I am talking about actual tea cups not going out and buying a 32oz Big Guld and calling it a tea cup. 3) There is a plastic shell that does partially encase the pot...go ahead and take a look at the picture. I have mixed feelings on this. I like to see the tea blossom and a totally clear pot allows for this to a greater extent. The plastic casing however does help insulate the pot and allows you to handle the pot a little easier as it does not tranfer the heat to the handle and the base. 4) Incase anyone was wondering the Spanish review said that the pot came broken. This is more of a shipping issue than a pot usage issue. My pot came boxed in bubble wrap and was not broken. 5) Hope this review helped...Happy Sipping!!!