Bests & Worsts Reviews from Amazon

I bought these because wanted a pair of earbuds that were compact and therefore comfortable under a stocking cap. I bought these based on trust of the Anker brand and overall good reviews. I am struggling between a review of 3 or 4 stars. If I was just rating based on sound quality, comfort and battery life, they would be 5 stars no doubt. They sound great, they fit in my ears very nicely (they come with the largest selection of ear tips and wings that I've ever seen). They are comfortable under a stocking cap and since they have an actual button and not a touch sensor, I can activate them with gloves on. Phone calls are excellent too, even while riding my bicycle, the caller and I can hear clearly with no wind noise which has been a problem in the past with other earbuds I have used. My biggest complaint is the control scheme. It's really bad, I'm not sure what the designer was thinking here. Since raising and lowering the volume (which I do rarely) uses a single button press on both ear buds, pausing requires a double-click. To skip forward a track, you double-click the LEFT earbud, which is totally counter-intuitive. There is no way to skip backwards. Voice assistant is a long press on either earbud and equalizer cycle through is triple-click on either. I am sure I would get used to it eventually if it were the only pair I used, but it's not, so I am constantly changing the volume when trying to pause or skipping forward when trying to skip backward. If the control scheme doesn't concern you, this is a five-star pair of TWS earbuds that I whole-heartedly recommend. If you're like me though and don't think you would like the control scheme, you may want to pass on these. If they weren't so excellent otherwise, I would return them based on that. Update 7/2/21: was teetering between 3 and 4 stars, I originally gave 3 stars because I really didn't like the control scheme. I still don't like the controls but adding the fourth star because Anker reached out to me to offer me a refund. Great customer service.