Bests & Worsts Reviews from Amazon

When I came across this gel mat I thought it was the right size for my dog but I was reluctant to order it because of the low rating. I read the 3 reviews, first lady was upset it didn't come with instructions!?!! Second lady complained her puppy chewed it. (puppies tend to chew things). Third lady said her dogs had no use for the mat, OK all dogs are different.My older Maltipoo loves it. He sniffed it, then pawed it a little to get it the way he wanted it, then he laid down on it and got cool. I was kind of amazed he was able to do this since the mat did not come with instructions.