Bests & Worsts Reviews from Amazon

Last time carpet was cleaned: At least a year. Houehold Occupants: A 2 yr old chocolate milk junkie, a 6 yr old food spilling champion and a senior chihuahua who doesn't always make it to her doggie pad. Shipping: Amazon is amazing as usual. Packaging: Very well packed. All the pieces were there and intact. Setup: Easy. Open the box, attach the handle, fill it up with water & solution, plug it in and start cleaning. Filling: Easy. The openings on the water & solution tank make filling a breeze. No leaks so far. As for the tank size, I feel it's adequate. I believe I had to fill the water 4 times and used the entire sample solution bottle for my 10 x 12 living room. Cleaning: Wow! That's what my wife said when she first saw the carpet after I finished. I felt it put down a lot of solution though so I went back over the area twice with just water which made the rinse option come in handy. The heated air feature is not a gimmick, I feel it helps the carpet dry faster. While this thing isn't a miracle worker, compared to what the carpets were before, it definitely cleans! Emptying: Easy. The separate tanks and spout on the dirty water tank let you fluidly empty the tank when necessary. Manueverability: Easy. Given its smaller size and larger wheels, I had no trouble pushing/pulling this thing around the living room. The cord was long enough to cover the entire room. Upholstery cleaning: It cleaned our microfiber sofa! I was seriously considering replacing our current sofa with a leather one (still might) because this thing is a stain magnet. If I could find the guy who told me this was the best fabric for kids and pets...I digress. The spin brush worked ok for me although I mainly used the wide upholstery brush, scrubbing as I went. I can see why companies charge a lot extra to clean a sofa or chair; very time consuming. The only downside is I need to go back over the side I cleaned because I missed some spots as it is hard to tell when it's wet. Storage: It's the size of a vacuum, so it fits right next to Shark Navigator in the closet. The accessories bag that holds the hose and upholstery attachments has a hook attached to it which allows you to hang it on the machine when you aren't using it. Durability: Too soon to tell. I think most things can last a while if you take care of them (cleaning before storage, cleaning the brushes, not running it into walls/furniture etc.). Can't do much for manufacturing defects except hope Hoover stands behind their warranty. Overall toughts: I was debating between this and the Bissell Big Green Machine. Both had great reviews and videos on YouTube, but at $127 I couldn't pass this machine up. I expected not to like it and carefully opened the packaging so it would be easier to return it to Amazon later, but as you have read above, I really like this little guy and I'm keeping it. It might or might not clean as well as the $400 Bissell, but I'm happy with it so that's all that matters to me. Thanks for reading and I hope my review helped you. Have a great day!