Bests & Worsts Reviews from Amazon

I was very hopeful about this filtration pitcher when I ordered it, however, after using it a couple of weeks, my hopes were crushed. It's on it's way back now to Amazon. First, I was extremely dismayed at the flimsy rigid plastic the components are made of, especially considering the nearly $65 price tag. It was stressful using the pitcher because it was obvious it could crack and break if I dropped or banged it in any way (why bother with plastic, then, Epic??!!!). The design is also very poor, as the filtered water chamber barely holds half the 8 cups advertised (the other 4 cups advertised evidently consisting of unfiltered water in a full upper chamber); then, when you try to pour your pitiful few ounces of filtered water into your glass, the spout is positioned in such a way that both the filtered water, from the bottom portion of the pitcher, and any unfiltered water in the upper chamber end up in your glass together!! To make sure only filtered water ended up in my glass, I had to remove the lid and upper chamber entirely before pouring, with the filter drizzling water all over the place! Ridiculous!! Finally, the greatest disappointment is that the filter itself does not perform well in my opinion. The water tasted crappy to me but, worst of all, every day I would find a thin film of some kind of residue floating on the surface of any tea I made with water from this pitcher. Gross!! This did not happen when I experimented by comparing tea made with bottled water with that made using the Epic water. So, I'm over it and returning this device. Very seldom do I find a need to write a review on Amazon, but felt I would be extremely negligent if I failed to alert consumers to the problems I experienced.