Bests & Worsts Reviews from Amazon

This was the fryer I targeted based largely on Amazon reviews. I urge all Amazon prime members to take a small amount of time to post an honest review of everything they buy. It helps us all make an informed decision. I am lazy, but doing all my reviews right now, on all my Christmas purchases. I adore Amazon Prime!!! I loved the look of this fryer. One of my wife's employees told her she was crazy about this air fryer she bought. Not sure of the brand. Her advice to my wife was that the 3.7 or whatever size was a bit small. I decided to buy the 5.8 qt GoWise air fryer. The box came in with multiple dents and some were severe. I photographed them all for return purposes. It turns out the fryer was not damaged,. My first impression after unboxing was twofold. It was beautiful in a gloss black finish with the glowing blue digital control buttons. Next was the size.......OMG................it is HUGE ! I have 20 feet of kitchen counter space, but this thing is huge. Washed it with mild soap and water and wiped it dry. Ready to go................................ Put in the perforated parchment pad, that I have to say worked great. Seasoned some chicken tenders and started the air fryer. All went well. The chicken cooked faster than I anticipated. This unit definitely has the temps down right. It will not under cook based on preset temps. Took out the food in the basket, and all was well. The next day, I wanted to do some fish. Went through the same process and the fish looked great. Went to take the basket and bottom container from one counter to another, and the bottom bowl fell to the floor sending grease everywhere. I thought it was me, so I tried tor 5 minutes to secure the basket to no avail. A simple process. Drop in basket into the bottom bowl and slide the button on the basket to lock it to the bowl. Cleaned it all and thought I would try the next day. Even with an empty fry basket, it kept separating from the bottom bowl. Before I asked for a return, I tried for a third day and same results. I noticed that ALL the air fryers use the same principal to connect the fry basket to the bottom bowl, and everyone complains about the same separation. Please solve a simple problem and find a way to LOCK the fry basket to the bowl so that we can enjoy these products with holding a towel under the bottom bowl waiting for it to fall to the floor. It's really too bad. A great product defused by a simple problem. Aside from the coatings flaking off from longer time users, I thought this fryer had great potential..