Bests & Worsts Reviews from Amazon

UPDATE July 31 2020 Since Feb 2020 the printer has been a disaster ! I does not do what it is supposed to do ... print ! On the phone with HP Tech support for way too many hours adding up to over 7 hours of nonsense. They took over my computer over the internet and tried to get the printer to work. Now it is July 31 and I finally yesterday got a replacement printer after having to use my credit card for a guarantee of returning the crap printer ! Tech support said the directions to make the change over was in the box. NOT !!!! No instruction but to go to a HP link. The HP link was a general link with NOTHING about print head changeover that involves taking the print head from my crap printer and putting it into the replacement printer. So after google searching I found a procedure and performed it. Tech support now has limited hours ! Thanks HP !!! I was able to move the print head with cartridges to the replacement printer. I turned the replacement printer on and the screen came up and says that all the ink cartridges in the printer are usable in the replacement printer ! Because they were used in a different printer. SO NOW I HAVE TO THROW AWAY ALL MY PRINT CARTRIDGES ???? So will HP extend my warranty for the four months of having a crap printer that does not work ??? So will HP replace the print cartridges that I have to throw our ??? WHAT DO YOU THINK ???? -------------------------------------------------------------------------------------------------------------------- Original post: Details below: 1) Printer Ink for 2 years included: Scam - you have to sign up and have the printer on line so it can phone home to report low ink only then will you get the low ink. So you only get the ink you need up to a max per month ! 2) do not be surprised if the printer stops several times in the middle of a large print job. The printer screen will explain that it is waiting for the paper to dry. Huh ? 3) Auto-Shutdown : Printer shuts down after a selectable time with a max of 8 hours up time. So my printer is in a remote room and I have to go push the power button whenever I need to use the printer. 4) WiFi connection kept failing and the printer would erase the WiFi password so I have to re-enter it very day. 5) Tech support: spent hours on three days, three different agents, trying to get the printer to not fail WiFi and not shut off. Tech support FAILED on all of this. Seems there is no fix. I even had the tech support take over my PC and the printer to go in and adjust setting. But still no go. Printer has latest firmware ! 6) Printer keeps going to its blue screen of death (printer screen is blue with an icon of the power button indicating to push the power button to reset.). I have to go and hit the power button to reset it. So this morning the printer is off again. When it does the auto off the screen turns blue and it shows a power button symbol with a numeric code. Tech support does not know what the code means. But I have to press the power button to get use of the printer. My arm is not long enough to reach from my PC to the printer down the hall in a far distant room ! Print quality is good and I did a lot of double sided color printing (auto scans two sides and than can print two sided) that all went OK. BUT A PAIN TO USE !!! Have to keep resetting it ! So gave up and used a B&W printer.