Bests & Worsts Reviews from Amazon

according to people

127
people found this helpful, as of 2023
ranked #226,225 most helpful out of 571,544,897 reviews
★☆☆☆☆
Never Connected.... AVOID
I have no idea what it sounds like because it never connected to my wifi despite 3 phone calls and 4 reps working to fix it. If you have extenders or access points, don't waste your time with this. It may work with standard router wifi, but I have no way to know that. What everyone should be aware of is the deplorable customer service. Of the three reps I spent time with, one was semi competent, but shooed me off the phone before I could test my system. The second rep told me to call my Internet service provider instantly. The third rep... sweet jesus... I hope it was his first day. I told him multiple times that we had 1 hour to connect the device or I would return it. He knew less about the connection than I did, and finally tried to connect me to his supervisor after 45 minutes of piddling around with everything I knew would not work (and it didn't). After 15 minutes on hold, I hung up and initiated my return. AVOID
November 2019 · Electronics · verified purchase
the product in question
Sonos Two Room Set One SL - The Powerful Microphone-Free Speaker for Music and More - Black
4.7★ · 7,088 ratings, as of 2023
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