Bests & Worsts Reviews from Amazon

according to people

197
people found this helpful, as of 2023
ranked #165,354 most helpful out of 571,544,897 reviews
★☆☆☆☆
Unreliable and VERY dnagerous
The first unit I installed started to leak after 2 days - the joint between the two heating chambers. Rheem sent a replacement. The second unit turned on spontaneously - when the faucet was closed and caused a massive build up of pressure and then fried the control board. Fortunately I caught the unit turning on and opened the faucet - it was like a giant espresso machine. I have no doubt it would have exploded had it not been caught in time. Rheem sent a second replacement. The third unit, same problem as the second. This time my wife heard noises from below the sink and ran to the breaker to turn it off, not before one of the elements inside burnt out. These units are dangerous. I spoke at length to Rheem customer service who weren't too bothered and said if I thought there was a problem, I should write to customer service. These units could kill somebody or serious burn - steam burns are the absolute worst! Stay clear
April 2011 · Tools and Home Improvement
the product in question
Rheem RTE 13 Electric Tankless Water Heater, 4 GPM
4.0★ · 1,146 ratings, as of 2023
worser bester