Bests & Worsts Reviews from Amazon

I cannot, in good conscience, rate this anything above a one star. Sure, the esthetic design is on point, it rocks, it reclines just enough to be comfortable. It is not overly stuffed nor difficult to get in or out of. It is small and compact enough that you do not feel overwhelmed or sucked into a giant chair that was supposedly made for one. On the surface this chair should be a five. However, the bones of the chair make your investment just as worthy of throwing your money in the toilet. The legs on the recliner only go down if you haven't skipped leg day in a really long time so please do not buy this for Grandma that needs to rest, or for the new mom trying to carry a new baby from recline mode into their crib without waking them-or dropping them. That is just a pain though and really not a reason to dock the chair more than one star. The problem that makes this chair complete rubbish is that it will fall apart within a year if not sooner. Do not own this chair if you have anyone other than an infant living with you, or if you plan to actually use it for more than a few months, tops. The entire back will eventually not stay up and then slowly the wood will crack from the stress that is put on the frame from the base not being supported by it's foundation. Soon the chair will be a wonky wobbly mess that is leaning to one side with that sides' back "brace" and "frame" completely cracked and unable to be fixed. Even if you could replace the back of the chair the structure that is suppose to hold the back of the chair to the base cannot handle the work load the way that it is created and so if anyone leans over the back of the chair, or anyone sits on the chair without the utmost care you will surely speed up the process of this chair falling apart. So unless you want a chair for just a few months, please look elsewhere. Aside from the chair itself don't expect customer service to do anything by laugh at the fact that you were stupid enough to buy this chair. When contacted to tell them the design flaw it took weeks of emails before they actually responded, and when they did respond they simply said "sorry your warranty is expired" and that was that. A company that does not care that their chair is totally worthless, or that a family has shelled out hundreds for a chair that did not actually make it through the warranty, or even that their chair could have been a fluke that doesn't represent the rest of the chairs like it. If it really was a fluke you would think that they would want to fix it but they clearly were not surprised by my email or the pictures or they would have offered to do SOMETHING. So now, we are out the ridiculous price we paid for a chair worth a tiny percentage of the ticket price as it doesn't hold up as well as a cheap rental folding chair! Shame on Dorel Home Furnishings and anyone who has the desire to swindle their customers with such trash! *I will post pics later if anyone is interested