Bests & Worsts Reviews from Amazon

I purchased this pillow directly form Arc4Life for my husband and it is great. So there is definitely value to this product and I wanted one for myself. However, all pillows are stuffed by hand, and while I assume there is some type of quality control, such as a standardized weight, the actual product varied TREMENDOUSLY. I received a pillow that was about 5 inches high, so no normal person could ever use it-- my shoulders were raised off of the bed. Unfortunately, arc4life cannot recognize this lack of quality in their product and I was unable to get an exchange on it. I'd say that buying this product is a gamble.