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Kitchen Aid should be Ashamed
I stumbled across a good meat ravioli recipe in the Joy of Cooking book. First time I made ravioli, and it came out fantastic; however, doing it all by hand (rolling and stuffing) is time consuming. Went out and purchased the KitchenAid Pasta Roller attachment, and was glad that I did.
Read the reviews here about the KitchenAid Ravioli Maker Attachment and was concerned why the reviews were so lop-sided (either really great, or really bad, no middle)? It caused me to find a local store that had a good return policy, in case I agreed with the negative reviews. I checked all my usual places: Macy's, Sams, Sears, JCPenny, WalMart, BedBath&Beyond, and Williams&Sonoma in the Dallas area. Only William&Sonoma had it in stock!
Took the KitchenAid Ravioli Maker home, and tried it out. Most of the ravioli's were torn, because I was using too thin of a setting on the Pasta Roller (Joy of Cooking recommends thinest setting - No. 8, KitchenAid recommends much thicker setting No. 5). I tried it again using the pasta roller's thicker No. 5 setting. This time, there weren't any tears; however, many of the ravioli's edges didn't seal properly. I manually had to seal most of the ravioli using a pastry bush, water, and finger pressure. When I cooked them, many of the seals opened, and spilled their contents into the cooking vessel. The ones that didn't open while cooking, didn't taste as good as the ones I had made by hand, because the pasta was much thicker.
I made another batch, with the exception of weting the interior surface of one side of the pasta sheet prior to rolling the Ravioli Maker. This time, more ravioli were sealed, but I still had to press close almost half. When I cooked the batch, there were still some that opened.
I might know why most stores that carry the KitchenAid - Pasta Roller Attachment DO NOT stock the Ravioli Maker Attachment. I'm speculating from my experience, and most of the reviews here, that stores that would stock the KitchenAid Ravioli Maker Attachment probably would have most of them returned. Why bother stocking something that has a high probability of being returned?
Does KitchenAid have a Quality Control Department? If so, their Quality Quality Engineer and Product Manager should be forced to use the product. Quality Control should be more than making sure the thing doesn't fall apart, it should be about making sure the thing safely and reliably does what it is supposed to do
When I returned the KitchenAid Ravioli Maker, I purchased a "Pastry Crimper/Sealer" for about $12, tried it out, and it worked first time, every time.
April 2007 · Home and Kitchen