Bests & Worsts Reviews from Amazon

according to people

122
people found this helpful, as of 2023
ranked #230,125 most helpful out of 571,544,897 reviews
★☆☆☆☆
ruined a good design
I used an old silhouette spinner for a couple of years, and it may have been the perfect carry-on luggage. Unfortunately, I couldn't find anyone today who carries it, so I got the new version at Macy's. But this new version has a serious design flaw. It is not balanced correctly. The front wheels are too short (just look at the picture), so the bag wants to fall over both when it's standing, and when you are rolling it on all four wheels. This problem is made much worse when you put a computer bag on top of it. In that case, you can't leave it standing, but must find a wall to balance it against. Even then, the wheels will sometimes roll out from under it, causing your bags to scrape the wall as they fall (left a gouge on my white closet door). The previous version, which was balanced correctly, could be sent flying on its own down the hallway with a 30 pound computer bag, and never risk tipping. You could even use it as a rolling crutch, unlike the current one which will tip and fall. Real shame. Brand new bag, and now I'm shopping for a brand new brand. UPDATE: I've used it now for dozens of trips since my last review (I travel extensively). I've now gotten used to hearing the particular sound of the thud that the bag makes before I turn and see it lying face down on the floor next to me. A few times when I've been running to reach a gate, it has spun and fallen over under my feet, nearly causing an embarrassing spill. I've examined the front (short) wheels carefully to see if there is a way to raise them so that the bag will be properly balanced, but I cannot figure anything out. I never had any of these problems with the prior Silhouette model. I carry an electronic component that barely fits inside the bag, so I'm hesitant to buy another 21.5" model online in case it doesn't fit. Still, if anyone has any suggestions for a replacement bag, I'd be grateful. UPDATE: I discovered that this bag will stand up on its own (with a computer bag on top) if you push it away from you so that the wheels all point forward, but it is still tenuous. If the wheels are pointed backward, it simply falls over. However, I purchased the Victorinox Avolve bag, and it has none of the balance issues of this one while still having the interior dimensions that I need. I highly recommend you look at the Avolve before buying this Samsonite bag.
July 2012 · Clothing Shoes and Jewelry
the product in question
Samsonite Luggage Hyperspace Spinner 21.5 Expandable Suitcase, Ion Pink, 22
4.1★ · 178 ratings, as of 2023
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