Bests & Worsts Reviews from Amazon

1st Download, attempted to install then received the error message to uninstall any 32-bit versions of Office (including the compatibility pack). This required a reboot, then the downloaded files couldn't be located in the folder created on the desktop. 2nd Download, then received error message you must be running Windows 7/Vista/XP for x86 and Windows 7x/Vista for x64. Digging around on Microsoft's website discovered you must disable compatibility mode from properties of setup.exe. In my case I have Windows 7 Home Premium 64-bit installing 64-bit version of Office 2010 Home & Student. So, three hours later I have the product installed but it will not activate because of an unspecified error. Rebooted again, same issue. Tried phone activation and received automated system response of "we're sorry we're unable to process your request at this time." Called 30 minutes later, still same problem. Phone system transferred me to someone in India who said "Our activation system is down at this time please call back in an hour". To sum it up, if you really must have Office without the CD this will be an excruciating experience. Hope this helps someone else. One severely disappointed Amazon customer.