Bests & Worsts Reviews from Amazon

I have given August a solid try for nearly 6 months and I have to say I am very disappointed. I wanted to post this review to hopefully save someone money and time: Pros: 1. Installation pretty easy done within 15-20 mins 2. Didn't have to replace my entire lock 3. App .. ok not great 4. Assigning access .. no problem Cons: 1. When using the lock manually to lock the door, the back face plate falls off nearly every time, and it is hard to put back on - we use tape to hold it now 2. THIS IS A BIG ONE - if your door isn't perfectly aligned, the lock will fail. I have a newer home that is currently settling into its foundation - the doors are a fraction off here and there which can happen, and the lock will not lock or ulock 3. I have been locked out of my house 2 times and had to wait for my wife to come home with a key (she gives me @#it every time too because she hates the lock and didnt want me to install it). The lock just would not open the door and the app said there was a calibration issue 4. The remote add on, which I purchased separately is a JOKE. It took forever to get it connected to my wifi (and I am an IT professional) and post that it never stayed connected. So remote open and close is non existent 5. And last but not least and probably the worst deal, the app will say the door is locked but 50% of the time it wasnt. So every time we used the APP to lock the door, we had to double check it actually locked. After trying 3-4 times, we ended up using the damn key. UGH .. whats the point then I really wanted this to work. Great concept, but man it just doesn't work. I am now in the process of changing out my lock all together and I am out the money for this crappy thing. Please save your money folks!