Bests & Worsts Reviews from Amazon

****UPDATE**** I have now bought this exact item about 4 or 5 times. The previous times I had bought them I had no issues and I received a nice array of sizes. This most recent time I received 25 of the worst bully sticks that are not worth the $40 (see the pictures I just added to this review). I had previously given this company a good review because I loved their bully sticks. This time I received 25 bully sticks that I would never give to my 6 and 8 lb dogs because I believe they will end up fracturing and causing serious injury. A lot of the bully sticks were beyond thin. All of the bully sticks were extremely overcooked. There was not even one good bully stick in the bag. So I figured I would contact the company and explain the issue and seek a solution that would not end up with me losing money from this bag. I would have happily exchanged this bag for a better bag. Instead, they tried to tell me that these bully sticks (i sent them these exact same photos) were natural and that is how some of them are. This is not how any bully sticks have ever been in the past and I can honestly say I have bought a bunch of bully sticks from various sellers. I was extremely disappointed in the item and even more disappointed in the awful customer service I received from the company. I do not think I will be buying any more bully sticks from this company, even though I previously was a loyal costumer. But now I know how crappy the customers are treated by the company which is why I have no more faith in them. ************ This is my second bag of these sticks. My dogs absolutely love these sticks. They do have a little bit of an odor but I think that is why my dogs like them so much (they got really bored with a different odor free brand). Both times I bought these I bought 25 psck of the supreme 6-inch sticks. The first bag was really great! It contained mostly standard sized sticks that are still a decent size, but the bag also contained a few really nice thick sticks. The second bag I received contained mostly standard but also had quite a few really thin sticks (think pencil). I was disappointed in this and emailed them. They were kind enough to take $5 off the price, or they said i could send them back. But of course you cant see the sizes until you actually open the bag so sending them back is doesnt work. They also told me that this particular item (25 pack of supreme 6 inch bully sticks) does contain various sizes. My issue is that their item descriptions are extremely vague and dont tell you what your getting size wise. If I am spending the money I would like to know what I will be getting. But like I said, my dogs do love these sticks and I will probably continue to buy them but now I know that if the description does not tell you a size that means it contains different sizes including really thin sticks. I do really hooe they change their item descriptions to actually state what size(s) you may get in the different bags.