Bests & Worsts Reviews from Amazon

I want to give this game 5 stars. I've been playing for almost three years and have been a dedicated player for most of that. I have worked hard, spent countless hours playing this game, and I love it. But as of two days ago, it started glitching BADLY. It started with not allowing me to borrow from my Facebook friends, and then crashed all together. When I open the app, it tells me that I need to update (despite the fact it updated less than a week ago). When I click "download" it takes me to the app store, where it gives no option to update but only lets you click "open", and it starts all over again. I've done everything; I've deleted from my device and the cloud COUNTLESS times, I've force stopped the app, I've cleared the data, but nothing works. I'm going to lose a hair accessory I've been working so hard for and spending LOADS of money for because I can't finish the last challenge is a series that will give it to me. I've written to Covet twice and they won't respond. I am infuriated that it is taking so long to fix the app.