129
people found this helpful, as of 2023
ranked #224,578 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Nice Garbage!
Ok, I would have given this torch a 5 star the first 2 weeks, I'm glad I waited to give a review until I used it, NOW I GIVE IT NO STARS! It worked great until the ignition button broke, it just slides in and out with no pressure, no click, no spark to ignite! So then I email the seller and here is where this torch earned NO STARS, here is the email conversation, word for word and NO I did NOT misspell or alter the conversation this is how it went!
ME: Hello, I received my order and it is very nice but it has stopped working already. The ignition button does not work, it stopped having resistance and clicking to ignite the torch. What can I do to get a replacement?
SELLER: Thank you for your email. Dont worry,when you get the lighter,should gase it,cause it is empty.
Your sincerely
Daisy
ME: I did get it and it is full of lighter fluid but has stopped working already! The ignition does not work! BROKEN!!
SELLER: Thank you for your email. Could you pls send us a dedio about that,with which we could ask a resolution from the colleague,ok?
Looking forward from you
Daisy
ME: I have the Torch/Lighter and it was working good. The button on the end you push to light/ignite the lighter stopped working. The button is broken. Can you send a replacement?
SELLER: That is ok,we could resend you a new one,for which could you pls just pay $4 postage?
ps:we would like a photo about that broken button.thx
Your sincerely
Daisy
--------------------------------------------- END of story!
WHAT!? LMAO! Now I have to pay to get a working replacement!! I DON'T THINK SO! THIS SHOULD NOT BE ALLOWED TO HAPPEN!
BROKEN JUNK - BAD CUSTOMER SERVICE - WASTE OF MONEY!
August 2013 · Tools and Home Improvement · verified purchase