Bests & Worsts Reviews from Amazon

I bought the unit in May 2015. My "issue" is bet described by another user {see below] have the same problem... I've used it just fine w/o their now-mandatory "cloud" service. Starting April 1, 2016 every time if go to enter data: [quote} it now asks me to "sign in to initiate sync" and I have to hit "cancel." If you are a new customer thinking about purchasing the NeatReceipts scanner and software, I highly recommend researching other options.{unquote and concur] PER Aaron of Toronto, ON on April 9, 2016 Like many I have used NeatReceipts to file my receipts for more than 4 years. I have tens of thousands of receipts scanned for business and personal use. Neat has decided to eliminate their desktop software and FORCE all users to subscribe to their cloud service. If you are a new user, this is not a problem -- you simply find another scanner/software solution. If you are an existing user who has invested hundreds of hours scanning into their software (and destroying the old receipts), you are pretty much screwed. I don't want all my personal and confidential receipts being uploaded to the cloud. I use my NeatReceipts software very often without internet connectivity, which is no longer an option. I don't trust the NeatReceipts "sync." I would rather back up the .nwdb files locally. I have had to reinstall Neat and restore the databases and have never had a problem doing it this way. Neat support is pretty much non-existent. This is simply a cash grab and it should not be legal, especially for existing users. Neat management needs to take a close look at what they have done and correct this mistake. It is shameful that Neat cannot even admit they are just trying to bilk existing, loyal customers. Instead they say stuff like the new cloud service "allows for streamlined operations on all platforms." That's great. I don't need streamlining across all platforms. Luckily I have a backup of the Neat 5.7 software and will continue to use the desktop software. Unfortunately, every time I turn it on, it now asks me to "sign in to initiate sync" and I have to hit "cancel." If you are a new customer thinking about purchasing the NeatReceipts scanner and software, I highly recommend researching other options.