Bests & Worsts Reviews from Amazon

Purchased this router if Jan 2017 based on the good reviews and belief that Linksys produced a good product. It worked okay for 10 months with good 2.4ghz service but the 5ghz was a bit disappointing. Then like others have reported in their reviews, suddenly this Nov. the 5ghz and 2.4 ghz started dropping and refusing connections requiring me to reboot the unit daily and in some cases every few hours. Even after defaulting it to factory, reloading latest firmware, etc. the problems would always reappear after a few hours. Contacted Linksys support Nov. 27th, after some brief trouble shooting with the tech, they determined my unit needed to be RMA'd...fine. I gave them a credit card number for an advanced replacement the said would be arriving in 7 business days. On Dec. 7th I notified my replacement router had just shipped....Yes, that's right.. almost two business weeks just for an "advanced" replacement to ship! I called Linksys and was told they had trouble finding an available replacement to ship. That sounded ominous but I am in it now. I was assure I would be receiving the replacement sometime within the next week (mean while there is a hold on my credit card for the cost of the replacement waiting for this replacement to arrive so I can return the malfunctioning one). We will see how the replacement performs when it arrives. But for now, I would recommend checking the other available routers before purchasing the WRT3200ACM (or if you do...keep the your old router as a spare until Linksys figures out how to properly handle problematic products). ***Update*** Received my replacement unit from Linksys in a couple of days....the same WRT3200ACM model. Got it online, updated the firmware...bam same problem. Now on the Linksys support site only a firmware version from months ago is available with a note that people experiencing problems should roll back the firmware to the old version (which btw doesnt address the KRACK exploit vulnerabilities). I did the roll back as instructed. Still having issues with devices staying connected. Guess I will have to stand in line with the other WRT3200ACM owners waiting for the Linksys team to let the customers be their beta testers. Wondering if Linksys will make this right. ***Update*** Still dealing with this fiasco. Called Linksys Support again 12/26 because I am...like everyone else having problems the WRT3200 ACM router dropping wifi. Was told they were very sorry and they would ship me a EA8300 overnight as a replacement. I called them on 01/02 since I had not received the replacement nor the promised email with a tracking number. Support told me they had a record of the replacement request but it had not been properly finalized by "Tech Support". Now I am again waiting on a promised email notifying me the replacement has shipped. So in review...If you would like a month long odyssey of tech support calls, hours on hold listening to bad music, and to be witness to a failed support program and a broken product with no fix in sight...This is the product and company for you!