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Printer set up wirelessly fine. Then could not detect the paper for scanning
Printer set up wirelessly fine. Then could not detect the paper for scanning. Then could not shut down. Called HP support. They said that since there was no serial number on the machine, and only on the outside of the box, they believed it was not an original printer and I should buy HP printer directly from their website. (Their website was also $20 cheaper). Do not buy from Amazon. They are selling used printers for more money than the original printer through HP.
July 2018 · Office Products · verified purchase