Bests & Worsts Reviews from Amazon

I couldn't wait to get this machine. I cleared out my whole afternoon to stay home and clean. And I couldn't be more disappointed. 1) This thing is NOT a vacuum. Suction is weak. I have a wool rug that's shedding a lot, and all it just pushed the fuzz around the rug instead of sucking it. 2) Related to the fact that it's not a vacuum, it doesn't come with any accessories for vacuuming something other than the floor. You can't vacuum anything narrow or upholstery or anything that's not on the floor. 3) As a floor cleaner, it sucks. What it does: It sprays water on the floor and then spreads it around. It absorbs some back, but it's not even strong enough to suck the water from in between hardwood floor ridges. You have to pass the vacuum over the same area over and over for the water to be sucked back I to the vacuum. 4) It also doesn't scrub. All the spots on my kitchen tile such as dried food spilled by kids are still there. All the black spots from dirty shoes on the hallway tile are also still there. 5) You have to take it apart and wash it every single time. There's 6 plastic pieces that need washing and a brush. Every single time. 6) It's super heavy. So, if you need a vacuum, don't buy. If you need something to wash hard floor, it doesn't clean better than a regular wet mop. Why pay over $200 when a microfiber mop is $20 or I a floor steamer is under $100? Ifou need a carpet or rug washer, then maybe (I did clean a shaggy rug that doesn't shed and it looks a tad whiter). I'm begging Amazon to let me return this. Here's a photo of a wet paper towel I rubbed on my tile after I "cleaned" it with this machine.