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I liked the convenience of the auto drainage system
I liked the convenience of the auto drainage system. However after about 6 months use (we used it 7-8 times only) the fry basket started getting corrosion. The sizes of the corroded spots are small. But it is not about size. As the fry basket contacts food and stays in the hot cooking oil, any corrosion is not acceptable. This is definitely defects in material, manufacturing, and/or workmanship.
I contacted T-fal asking for a replacement of a fry basket and this is what I was answered.
Dear ,
We received your e-mail via T-falUSA.com, and we thank you for your interest in parts for your T-fal product. Please note that parts are subject to wear with use and may be subject to their needing to be replaced over the life of the product.
We recommend you visit one of the following web sites for availability of parts and accessories:
:
:
What? Do you buy any kitchen appliance expecting it to be corroded in 6 months? This is not a normal wear. T-fal's customer care is horrible. Note that different from other components like body, lid of the fryer, the fry basket is made of chrome plated steel. And the plating quality could be poor enough to get corrosion in less then 10 times of cooking. Is it just me having this bad luck?
February 2018 · Home and Kitchen · verified purchase