Bests & Worsts Reviews from Amazon

I purchased a Stratus Duo to replace a Steel Series Stratus XL that stopped working all of a sudden. 2 days with the Duo and the left stick stops working correctly. I contacted Steel Series customer support only to be told that if I had purchased the controller from outside of their official website, the warranty could not be honored. I spent a week waiting for a response from them and 30 seconds finalizing a return/ replace from Amazon. A quick search proved that Steel Series has a big issue within the manufacturing process of their controllers. Im definitely not the only one experiencing issues specifically with the sticks failing. I have no reason to think that the controller coming to replace this won't fail again. It's unfortunate because this is an amazing controller with awesome features that worked flawlessly for that first day but 2 controllers that both failed the same way after a ridiculously short period of time isn't worth the time or money. *UPDATE* The replacement controller came and within 2 days the right thumb stick failed. Avoid this and any steel series controller at all cost. This is the 3rd steel series controller I've had and on all 3, one of the thumb stick fails. I will never purchase a Steel Series product again.