Bests & Worsts Reviews from Amazon

Software is terrible. Total nightmare. Seriously. It appends not only the scanning date, but also a sequence number to your file name. Example: _20131215_0001 will be added to EVERY file or photo that you scan on Dec 15, 2013. The other idiotic thing Canon changed (from the much, much better MP Navigator EX software that came with the 9000F Mark I scanner) is now you can't name your file before you scan without going into the settings file every time. Sure you can name it after the scan, but that is inefficient workflow practice. Another pop up screen & more clicking involved. I am a professional researcher and scan documents and photos all day long. I don't have time to go back & fix every single file name. This software literally cuts my productivity by 20% and annoys the heck out of me. If I can't return this scanner, I will have to buy the 3rd party Silverfast software for $49 to use the scanner effectively (and without continually cursing at it). I complained to Canon because I have the 9000F Mark I, which is exactly the same hardware as the Mark II - only the software & driver are different. I bought the Mark II because I thought it was a newer version of the Mark I. Nope. I wanted to use the old MP Navigator software with the Mark II. Nope. Canon's response: "There is not a way to use the MP Navigator program with the CanoScan 9000F Mark II, and there is not a way to prevent the appended information from being appended to the scan filename. We apologize for any inconvenience this may cause." Sorry Canon - this isn't simply an inconvenience. Its a nightmare for me and a waste of my time and money.