Bests & Worsts Reviews from Amazon

I had an earlier Mr. Coffee Ice Tea Maker before this one and it was awesome. I loved it. The only problem was that it just got old from lots of use and the pitcher and tea bag holder started breaking. So I bought a new one for Christmas this year. This model. And it is absolutely horrible. The problem appears to be that as the tea is coming down out of the top of the unit and trying to drop into the pitcher, the unit starts acting up and the hot tea starts getting distributed onto the sides of the unit around the end of the pitcher, instead of falling directly into the end of the pitcher, and it leaks all over the counter. Horrible, horrible design. I do not understand how Mr. Coffee hasn't been sued over this piece of crap model yet from having it burn someone. I'm returning mine and I'll think twice about buying another Mr. Coffee model again.