127
people found this helpful, as of 2023
ranked #226,225 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Never Connected.... AVOID
I have no idea what it sounds like because it never connected to my wifi despite 3 phone calls and 4 reps working to fix it. If you have extenders or access points, don't waste your time with this. It may work with standard router wifi, but I have no way to know that.
What everyone should be aware of is the deplorable customer service. Of the three reps I spent time with, one was semi competent, but shooed me off the phone before I could test my system. The second rep told me to call my Internet service provider instantly. The third rep... sweet jesus... I hope it was his first day. I told him multiple times that we had 1 hour to connect the device or I would return it. He knew less about the connection than I did, and finally tried to connect me to his supervisor after 45 minutes of piddling around with everything I knew would not work (and it didn't). After 15 minutes on hold, I hung up and initiated my return.
AVOID
November 2019 · Electronics · verified purchase