Bests & Worsts Reviews from Amazon

This product started to malfunction a little more than a year into its life. At first, it made great ice cream. Now, the unit generates so much heat while it is turning that the bowl unfreezes and I end up with a pultaceous mess that isn't remotely close to ice cream. Avoid this. ______________________________________________________ UPDATE: Cuisinart replaced my defective product. For a $10 shipping charge, they shipped a new unit to me the same day I called. It shipped from New Jersey via UPS and I had it two days later. They require that you ship the defective unit to them in New Jersey at your own expense, but they will ship your replacement without first having the defective unit. My total out of pocket expense was $20. I'm very happy with the customer service.