Bests & Worsts Reviews from Amazon

We got this for our son’s 3rd birthday gift. We wanted one with seatbelts, 2 seats, and a remote control and this had good reviews so we went with the Land Rover. The seat belts are too small to go over the 3 year old or the 1 year olds shoulders so we use them around their hips. We love the remote so we can take control if needed and the kids love the radio. However, after only 3 rides and less then 24 hours of owning this car, the rubber grips from the middle of 3 of the tires completely fell off. We tried to file a claim with Asurion but were instead told to return the car. We don’t want to return it, we simply want new tires that don’t fall apart. I contacted the seller through Amazon but haven’t yet heard back. The car still works but is much louder without the rubber pieces on the tires. **updated - we requested new tires but they refused to provide those. Instead insisting that we ship the entire car back and what for an unknown amount of time for them to send a new one. We don’t have the original box or any way to package and haul this car to Fed Ex. VERY disappointed in their complete lack of customer service and obvious refusal to fix what is an issue for many customers.