Bests & Worsts Reviews from Amazon

I purchased the Intuos Pro Medium. I am super disappointed because I loved the product when it worked. The pen stopped working with the tablet 6 months after purchase. The touch only works about 50 percent of the time. When I plug the unit in to my computer it stops working all together. Only touch works through bluetooth. Updated firmware, that didn't help. I purchased the protection plan to return it to get fixed and/or replaced. Nobody got back to me. When I tried to file and A-Z claim with Amazon on the product they said it was too late to file a claim. Now I am out 300 bucks on a product that doesn't work. Don't purchase the protection. It apparently is a useless waste of money. So. Very. Dissatisfied.