Bests & Worsts Reviews from Amazon

2/14/2019: I've had my scooter for 16 days before it broke. I was riding normally, and at one point while braking I heard a sudden 'clunk' noise come from the hub motor, and that was it. No more acceleration. No more braking. The scooter turns on, connects to blue tooth as if everything is fine, but does not register an error. Thankfully I have Prime, and am within my 30 day return window. Not even going to bother with customer service after what I've read. UPDATE!!! 8/22/2019: Soooooo Segway Ninebot Customer Service Team reached out to me via email under the name WeCare Team, regarding my review! They sent me a form for me to fill in, my guess being so they could correct the situation for me with the broken scooter. After a few emails back and forth, they went silent. No return correspondence. I wish I had more hands so I could give this company 9 thumbs down. Absolute garbage. Do yourself a favor, buy from Boosted! Buy from Xiaomi! Buy from literally any other company.