Bests & Worsts Reviews from Amazon

[Final update: read to bottom to see how I "fixed" this problem, because Samsung wouldn't.] I've had (and still have) several other Samsung TVs, and have liked them. This one has the same good picture quality as my previous units, but I must say that it is the least satisfying TV that I have ever owned. Why? Because it is ...... slow. How can a TV be slow? * It's slow to turn on. Remember picture tube TVs that used to take time to warm up? Not quite that bad, but takes time. * It's slow to change channels. You press a button on the remote and then wonder if the TV heard you, or not. Eventually it responds, but you are not sure if and when it will do that. * The "Smart TV" feature is *excruciatingly* slow. Many times when trying to start viewing Netflix, this TV will put a pop-up on the screen that says "Preparing TV". This goes on and on. Even that might not be so bad if it automatically started Netflix once the "preparing" was done, but it doesn't work that way - you have to just keep trying until the pop-up doesn't appear. And then wait ... for ... Netflix ... to ... start. * But WORST of all, once the TV has been "prepared" for watching Netflix, it will go into an endless cycle of showing a few seconds of a show, then freeze while a spinning counter slowly goes up to 100%, shows a few more seconds, then repeats. Again, the only solution seems to be turning the unit off then on again and try one more time. This TV is just like having a big, bright monitor that is hooked to an old, really slow computer - that needs to be re-booted over and over again to correct problems. Very, very disappointing! [Update 12/29/15]: Several people have reported that they have "fixed" this problem by doing various things like waiting for all software updates to be downloaded or by turning security options off. My TV is at the latest available software version, and I've tried making all of the changes that others have suggested - but none of the fixes work very long, and then it's back to the same maddening behavior. I do appreciate the various suggestions and reports of apparent success, and I keep hoping that a real solution will emerge (Samsung, are you listening???). But I have found that there are things that you can do, or specific sequences of operations, that *appear* to fix the problem. But then try again later, and the problems are still there. I have been down that path many times. One interesting thing I have found: Sometimes Netflix will play reliably if I let it "auto-play" a program from the beginning. By this I mean that I did not press any button to have the program start playing (it seems to start playing automatically after the menu is displayed a few seconds), and I was not trying to resume an episode that I had watched part of earlier. That is great, but just too complicated. I shouldn't have to do that. And it doesn't work all the time. But what this does suggest is that it IS possible for Netflix to work on this TV under the right conditions, if only Samsung would fix this. I keep hoping that someone (Samsung would be the obvious source) will come up with a solution for this whole problem. [Update 1/2/2016]: The Netflix issue with this TV is a serious problem that needs urgent attention from Samsung. It is affecting many people. As of this writing, there 691 reviews of this TV here on Amazon, of which 98 have reported the same or similar issues with unacceptable slowness or constant buffering that makes Netflix unwatchable. So if you have this issue, you are not suffering alone. This TV also has a suspiciously large number of 5-star reviews that say nothing more than things like: "it is great," "cool," "working good" [sic], "excellent," - many of which are concentrated on a few certain days, so will leave it to others to decide if the large number 5-star reviews are the result of any ballot box stuffing to improve the overall rating. I would have returned this TV by now if I hadn't recycled the box it came in. Lacking that alternative, it looks like the only way I will be able watch Netflix on this TV without going crazy is to buy a Roku stick to provide Netflix access. Samsung is a well-known global company. If they truly cared for their customers and their reputation, I would expect them to: A) make a reassuring statement here (because someone representing Samsung has answered a number of the questions about this TV), and B) deliver a fix for the problem. But so far, we have seen neither. [Update 1/22/2016]: Having suffered with the maddening slowness along with an unusable Netflix application that Samsung still has not fixed, I took action on my own that finally allows me to watch Netflix reliably and pleasurably on this TV. The solution is to buy a Roku 3500R Streaming Stick (HDMI) which plugs into one of the HDMI outlets on the back of the TV. Like all Roku devices, it provides a user experience that is far better than Samsung's "smart" feature. I also added a TVPower Mini USB Cable for Powering Roku Streaming Stick for a very tidy installation. The only downsides to this solution are having to spend an additional 50 bucks to provide what I thought I was getting with the "Smart" TV, plus having an additional remote (although the Roku allows you to set up your smartphone as a remote).