Bests & Worsts Reviews from Amazon

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310
people found this helpful, as of 2023
ranked #80,833 most helpful out of 571,544,897 reviews
★☆☆☆☆
Like origami setting it up or changing 1 thing
I bought this due to what seemed like pretty awesome and aggressive call Blocker features and the large screen. I've always bought panasonic but this phone was far more "advanced". I just set it up and I really dislike how complicated this is. All phones I've had, for decades, had intuitive set up and I chalked my difficulty up to maybe just not being used to.this brand. I spent 45 minutes scrolling , hitting buttons, not finding a simple "erase" or "space" anywhere to enter numbers then having the phone save stuff I have to go retype and erase. I didn't use the manual, having zero problem, ever, setting up a phone, and if you lose the manual good luck setting this up or trying to do "a" thing. I liked the smart call block which instructs callers that you're screening calls and to say their name then press pound to be rung thru. The manual clearly states that this can block calls you want to have and so don't use it. Which isn't helpful. Doctors and others call from private cell phones now and many work from home and aren't using caller-ID branded company phones so its also impractical to block everyone but who is in your phone directory (another option). If you want to do this, you cant import or choose the numbers you've added to your directory- you have to retype all the names and numbers, one by one, again, to your " allow list" . Many i have in my directory still say "unavailable" above the number which isn't helpful if you have the caller ID speak who is calling so you can go pick it up or let it go to voice mail. A few options you can set up, like allowing everyone in your Directory through didn't work. I also looked for extra batteries, just in case, and in putting the phone name, I find none listed. I guess you have to look at the 300 batteries being sold to find the compatible ones but ATT ought to make this easier. While the screen is large, my smaller one had thicker text and I find this readout spidery and not too easy to read. Perhaps I'll get used to it but I find this overly complicated, the spoken set up instructions pretty much tell you to read the manual, and alas, it has shrill, annoying ringer tones. The voice announcer is really weird, pronouncing things slowly and with strange inflection.. Wouldn't buy again and would return if I didn't need a phone this second. Way too complicated, even.for the easy stuff. UPDATE: I have tried my best to adjust to this phone and persevere. after months and re-re-reading everything and multiple resets and endless tweaking this phone is a nightmare. if I leave it on " block everyone but people in my directory" then its fine. but not practical. i had it on "block unknown calls" which then started giving me spam numbers calling but without any ID to it. my best friend continually rings thru as "unknown caller" tho she's in my allow list and directory, yet the talking ID will announce her name. many, many times I'll answer the phone and it goes to one, constant ring, like an alarm going off. it won't answer and I can't turn this off! I have to yank the batteries out. the person calling gets dead air. many times someone will call and hear me but I can't hear them. I even called ATT who muddled thru the same instruction tome as I have. people in directory show up as "unknown caller" in spite of being allowed. Jerks calling can't be blocked because if you block number you have to enter a name, too, and you cant put in "unavailable " or "out of area" . block doesn't go by name but you cant just block a number, period. many times phone will ring (when using the screener) and I'll pick.it up to be asked by the phone screen to "press any number and then pound" which is what the CALLER is supposed to get, not me. if I do this im told by phone voice this is an invalid phone number so my call can't be completed. huh??? the actual caller will tell me the phone rang forever then went dead silent. my caller ID will show my number called me and as "unknown" I give up.
October 2020 · Office Products · verified purchase
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