170
people found this helpful, as of 2023
ranked #200,409 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Great to Cook With But Not Durable
I first bought this item in "Cafe". When it arrived, there was a chip in the enamel. I returned the item to Amazon and it was replaced with the same item in "Island Spice". I used it one time and noticed there was a chip in the enamel on this one, too. I have another set of enameled cookware that I have had for over thirty years and none of the pieces have any chips whatsoever. I love the pot, and the results I get from cooking with a dutch oven, but a piece of cookware in this price range should be more durable.
UPDATE: I was concerned that two pots were chipped, and knowing that I had been excessively careful in my handling of the enamel, I decided to contact Lodge to try to let them know about the problem. The same day I sent an email to Lodge, a customer service representative responded to me. I was informed that if I "dropped it, banged it or used improper cooking methods, the enamel would chip". They said that I would have to return the pot to them for inspection and they would provide a UPS mailing label for that purpose. Knowing that I had done none of these things and had, in fact, religiously followed their "use and care instructions" to the letter, I sent a return email to that effect. That was the last I heard from Lodge about the problem of chipping enamel. They have ceased communication.
I have read quite a few reviews about chipping enamel, also from others who have meticulously cared for their purchased product. It appears to be a consistent flaw that one must live with if one decides to own a cast-iron enameled pot. For the cost of these pots, it would really be wonderful if quality control could come up with a way to improve the durability.
February 2009 · Home and Kitchen · verified purchase