215
people found this helpful, as of 2023
ranked #144,427 most helpful
out of 571,544,897 reviews
★☆☆☆☆
DON'T BUY!!!!!!! This company is closing North American Operations
UPDATE: Spoke to Mavea and my worst suspicions are true...Mavea is closing North American operations. No warranty...no replacement parts...no cartridge recycling...no customer service in a month. They would not tell me why they are closing. They said cartridges would still be available only on Amazon. Of course, there is no guarantee for how long. I may ask Amazon for a refund. This is amazing. If this pitcher were as good as it seems, why would they be closing? I would not not have bought this had I known.
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Something weird about this company. I went to the website given in their product manual and it has the filters on there, but none of the pitchers. Therefore, there is no information about features, using the product or warranty. In the box the pitcher came in is a slip with a website to register the pitcher and extend the warranty. I go to that site and it re-directs to BRITA with a list of countries...the US is NOT listed. There is no way to register the product. Very strange in today's day and age to buy a product and have no access to information online. I have no idea what my warranty is. I am going to have to call the company.
As for the pitcher, we bought this to replace a BRITA. The water tastes great and we like it a lot. It claims to filter better and more substances than BRITA, but I have no way to substantiate this. Will update this if I can figure out what is going on with this company.
January 2017 · Home and Kitchen · verified purchase