Bests & Worsts Reviews from Amazon

I have a previous Oculus account and try to merge it with my facebook account and it wont merge so I reach out to support. I am told it will take 72-96 hours to fix the software issue. Many people can go to the hospital, have a baby, and get back before this is scheduled to be fixed. JC died, was buried and rose again before this will be fixed. Pitiful Oculus edit: 5 days later still waiting. no feedback from oculus. awful support!!! They could really learn from Amazon how to give support!