Bests & Worsts Reviews from Amazon

The cameras themselves have a great picture and are easy to set up, truly plug & play. However; if you plan on viewing them from your cell phone or a tablet you are sh*t out of luck (it may work less than 5% of the time). I have contacted Smonet support multiple times over the past 2-3 weeks to get this issue resolved and although I appreciate their assistance, nothing has helped. I got truly frustrated with them after I had done everything they asked (multiple times) and then when I finally had enough and asked them for a return and refund they tried to get me to refurbish my system myself. When I replied by telling them no, I bought a brand new unit, not a refurbished one and I was not an IT person and not going to refurbish my own unit, I just wanted to return and refund it, they still tried to get me to go through steps I've already done. I am getting nowhere with this issue and most likely just going to file a complaint with amazon on this seller. And judging from the reviews on this item, I'd venture to say the majority of them are fabricated. Either way, the cameras are very good, but cannot be viewed by a mobile devise and this is unacceptable, especially seeing how it is advertised as being able to view anywhere. I am not happy with this system and would highly recommend that you DO NOT waste your money on it, I have never been so frustrated and angry in my life.