Bests & Worsts Reviews from Amazon

The unit arrived quickly but 48 hours after I set everything up it froze. Simple forced reboots don't work, had to factory set. After having to do this 3 times I called and Samsung agreed its an issue.bi sent it back, they received it. It's been a month since they received it. Over and over they promised to send a replacement. After weeks of this, and getting the tin around, they finally said they would refund my money if I could provide a receipt. I did. And a week later still no word it's been issued. Nightmare experience.