Bests & Worsts Reviews from Amazon

I received this router the day it was released. I'm now on my 2nd unit, which exhibits all the same issues as the first one I had received. I've had a support case open with Netgear since the start, and have poured dozens of hours in to helping them troubleshoot the device. I've even been asked to install 3rd party software on my machines and packet capture and provide debug log dumps to their engineering team. None of this labor has resulted in any increased stability or performance. In short, the 5ghz bands are a mess. They randomly drop out and disappear. The router has to be rebooted frequently. The wired and 2.4ghz performance is fine. The 5ghz performance is abysmal. The GUI is riddled with bugs, including javascript and HTML bugs which I have painstakingly documented and provided to the Netgear engineering team, and which they have apparently ignored considering TWO firmware updates have been released post-launch and neither have addressed the basic issues such as 404ing local javascript includes and poor CSS/broken GUI sorting and functionality. Also they don't use autocomplete=off HTML attribute/values in their HTML forms for confidential information. I could go on forever with my criticism of this hardware. Feel free to ask questions! I'd just like my money back at this point, but Netgear support is good at drawing out their help long enough for the warranty period to expire in order to keep your investment without providing you anything other than a $600 2.4ghz router that supports only basic features. The "SmartConnect" feature is deeply flawed and essentially nonfunctional. The "AX" features are deeply flawed as well and Netgear's FIRST suggestion to me upon opening my trouble ticket was to TURN OFF the feature. The biggest selling point of the entire unit! Can you imagine? They are essentially admitting the product was rushed to market and does not do the one thing that they attach the large price premium for! There are SEVERAL threads on the Netgear website that enumerate the varied and severe shortcomings of this router. Please do some research before buying this router! You have been warned! I am a professional software engineer, not a casual user. I have made myself freely available to Netgear's support and engineering teams to help debug and troubleshoot this hardware and after weeks of providing feedback and data, nothing has materialized. I regret this purchase and you will too.