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151
people found this helpful, as of 2023
ranked #209,480 most helpful out of 571,544,897 reviews
★★☆☆☆
Base Station Doesn't Screen Calls :-(
The description says it screens calls but it only screens them using the handsets. That is the Base Station doesn't allow you to hear the callers message while he is recording it although it does announce the call. What genius thought of that? It's absurd. To hear the caller's message at the base station, you have to buy the speakerphone base station, model KX-TG474x. I don't need or want a speakerphone base station, so I thought I'd save a couple of bucks and the larger footprint with this one. What a mistake. Now Ant wants a 30% restocking fee + shipping to return it. Plus I ended up paying $7 shipping for a $5 headset from Amazon on the same order because this is shipped from Ant. If I had bought the KX-TG4742 directly from Amazon, it would have done what I wanted and been cheaper. I'm pissed and disappointed but I guess there's not much I can do. I hope this review will save someone else the problem. I wouldn't buy from this vendor again. Stick with Amazon. I've never had a problem with them. Edit: See letter from Panasonic downthread.
July 2012 · Office Products · verified purchase
the product in question
Panasonic KX-TG4734B DECT 6.0 Cordless Phone with Answering System, Black, 4 Handsets
4.4★ · 1,163 ratings, as of 2023
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