Bests & Worsts Reviews from Amazon

Let me quote from their email from customer support. "Valued Customer, Thank you for your inquiry. Based on the information you have provided, your unit is within the limited warranty period and can be set up for replacement. However, our warranty does not include shipping and processing fees either way. Based on your specific product, your shipping and processing fees for us mailing out your new unit will be $10. We ask that you also cover the cost of shipping the defective unit to Cuisinart. We recommend that you use a traceable insured delivery service." So what do you get? A mixer that works fine while it lasts, it breaks within months, and you have to pay to have it fixed. No thank you Cuisinart.