Bests & Worsts Reviews from Amazon

I bought this dremel at the ‘New’ price, but am pretty sure I got a refurbished one. Everything seemed happazardly put in the case, one of the accessories was in a zip-loc bag, the dremel itself has dings like it had been used and the manufacturers box had been re-glued with hot glue. If I’m paying the new price for an item, I expect it to be new.