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138
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ranked #217,554 most helpful out of 571,544,897 reviews
★★☆☆☆
Keyboard Died-Acer repaired and sent back in 2 weeks
I am very impressed with this so far. I managed to run GTA V Online smoothly on this pc at "normal" graphics settings. That's pretty impressive for the price as it is a very system demanding game. Plus, it looks pretty sleek. The battery doesn't last long if it's not plugged in but it's not intended to. This pc is intended for performance which takes power. If you need something that is going to have a long battery life for hanging out online or doing homework, you'll want to choose something different. We have only had it a week so I will update with any issues that arise. Dropping this rating to 3 stars. After just under 2 months of use - the keyboard stopped working. I tried to update the driver, was up to date. Tried to reinstall the driver, that did not repair it. Then I made the mistake of just shutting it down. Well...the power button is ON THE KEYBOARD. That means, once shut down, I was unable to turn it back on. It's now being sent in for repairs. Bumping this back to 4 stars because acer repair was very fast. However, they asked that I send the pc in the original packaging, but did not send it back to me in the original packaging, so now I no longer have it should anything else go wrong. Back down to 2 stars as the keyboard that acer already repaired stopped working again and I had to pay to have it sent in for repairs this time despite the fact that they failed to fix it properly the first time. Acer customer service really isn't as top notch as I had hoped after spending this kind of money on a laptop.
January 2018 · Electronics · verified purchase
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