Bests & Worsts Reviews from Amazon

I used this as a second monitor connected directly to my MacBook Pro via the USB-C to USB-C cable. The monitor is also connected directly into the electrical outlet via the power adapter. It was working fine for three months then abruptly stopped working even though I didn't move it or change anything. Now, even though it is connected to power and through the USB-C cord, it says "NO SIGNAL" then immediately goes into "POWER SAVING" before it goes to sleep. I've tried unplugging and replugging the cables, and switching to different USB-C ports on my laptop. I even tried using a new USB-C to USB-C cable that I purchased separately. I also tried connecting the monitor to my laptop using the HDMI port -- and none of those attempts work. My monitor is only 3 months old and it's already faulty and unusable. I've seen some Amazon reviews that mention that this has happened to others as well -- where the monitor stops working 3 or 4 months after purchase, so this seems to be a common issue. I've reached out directly to Newsoul to troubleshoot and can update this review with how that all shakes out. But this has been a real disappointment. UPDATE: After a couple days and a few emails back and forth explaining my setup and all the troubleshooting I did, the company agreed that the monitor was broken, and shipped me a new one very quickly. Customer service was fine but now I’m concerned this new one will break after 3 months too. They didn’t explain why the old one broke after I didn’t do anything to it, so we’ll see if this one ends up being a dud too.